On the login page, click the “Forgot your password?” link above the Sign In button. You’ll be asked to enter your email to reset your password. You can also try using one of the social login options to log into your account.

If you can't remember the email address used for your account and/or the social login option did not work, contact our Customer Happiness team. 

Here are a couple of troubleshooting options to assist with logging in:

• Have you tried using one of the social login options? If not, try to use one of these to see if that will get you logged in.
• Try clearing the cache in your web browser and log in again.
• Try refreshing the page and logging in.

If none of these options work, contact our Customer Happiness team with the device, browser, and country you are accessing the website from and we will assist further. 

On the login page, click the “Forgot your password?” link above the Sign In button. You’ll be asked to enter your email to reset your password.  

If you can't remember the email address used for your account, contact our Customer Happiness team.

You can either create an account using an email or one of the social login options. To create an account using an email, click the "Create account" link under the Login button. To create an account using a social login, click the preferred social login option - your account will be created with the email address and password associated with that social account. 

If you have any questions regarding creating an account, contact our Customer Happiness team.

In your account profile, you are able to review all current and previous orders and update shipping addresses. To protect your privacy, payment information is not stored in your account profile.

If you would like to change the email associated with your Creator Ink account, or have any other questions regarding your account, contact our Customer Happiness team.